Warranty Policy

• The warranty comes from the part's manufacturer, on their terms and for the period they set.
• It covers manufacturing defects, not normal wear and tear.
• Consumables such as filters, oil, brake pads, cables and bulbs usually have no warranty beyond arriving free of defects.

• Damage from incorrect fitting, accidents, misuse, modification or water getting in.
• Parts used on a bike model they aren't listed for.
• Normal wear, or parts whose serial numbers or warranty labels have been removed or tampered with.

• Keep your invoice, and the part's warranty card if it came with one.
• Contact us with your order number, a description of the problem and photos. We'll help with the claim, or direct you to the manufacturer's authorised service centre if the brand requires it.
• The manufacturer inspects the part and decides whether to repair or replace it.

We recommend having parts fitted by a qualified mechanic. Incorrect fitting is the most common reason a warranty claim is refused.