Frequently Asked Questions
Can't find your answer here? Contact us and we'll help.
How do I find parts that fit my bike?
Choose your bike's brand, model and year on the homepage (on mobile, tap "My Bike" in the bottom bar) to see the parts listed for it. You can also search by part name.
Are your parts genuine?
Yes. We only sell genuine parts from brands and authorised distributors.
Where do you deliver?
Only within Pune for now (pincodes starting with 411). See our Shipping Policy.
How much is delivery?
We calculate the fee for your address at checkout and show it before you pay.
How can I pay? Is Cash on Delivery available?
All orders are paid online through Razorpay, using UPI, debit or credit cards, net banking or wallets. Cash on Delivery isn't available yet.
How do I log in?
Enter your mobile number, then the one-time password (OTP) we send you by SMS. You don't need a password.
How do I track my order?
Open My Orders and choose the order. Once it's out for delivery, you can follow the rider live.
Can I cancel my order?
Yes, from the order page, until it's handed to the delivery partner. If you've paid, you get a full refund to your original payment method.
Can I return a part?
No, we don't accept returns once an order has been delivered, so please check the part fits your bike before ordering. Paid orders you cancel before dispatch are refunded in full. See the Return & Refund Policy.
Can I review a part I bought?
Yes. After delivery, open the order and rate each item. You can edit your review later.
Still need help? Contact us.
